WeChat, Xiaohongshu & TikTok: Which Works Best for Social Media Marketing in China?
- On February 5, 2024
- china social media marketing, douyin marketing, TikTok marketing, wechat marketing, xiaohongshu marketing
Social media has become an integral part of marketing strategies globally, and China is no exception. With its massive population of digitally-connected consumers, China offers lucrative opportunities for brands looking to tap into these platforms. However, the unique Chinese internet landscape, dominated by local apps, requires an understanding of the major players to devise an effective approach. This article analyzes the rise and user bases of WeChat, Xiaohongshu (Little Red Book), and TikTok(Douyin), examines their key differences, introduces relevant marketing tools, and provides suggestions for future social media efforts in China.
The Importance of Social Media Marketing in China
China has the world’s largest social media market with over 1 billion users across various platforms. A 2020 survey found that 92% of internet users in China use social media regularly. With digital penetration continuing to increase in lower-tier cities, rural areas, and older demographics, the addressable audience will only grow over the coming years.
Popular metrics like user engagement, brand awareness, reach, and conversion rates consistently perform well for brands strategically leveraging these channels. Social commerce also plays a massive role – China’s market hit $351 billion in 2021 and is forecast to grow 19% per annum through 2024. Consequently, no marketing strategy in China is complete without a social media presence. Brands must identify the right platforms and tactics for their target customer base.
The Rise of WeChat, Xiaohongshu and TikTok
Launched in 2011, WeChat (Weixin) became China’s dominant messaging app with over 1.3 billion monthly active users (MAUs). Its multifunctionality integrating messaging, payments, e-commerce, and more in one super app has fueled wide adoption.
E-commerce platform Xiaohongshu positions itself as an online community for discovering and sharing product recommendations, particularly targeting females. Founded in 2013, it has grown exponentially to boast over 100 million MAUs in 2021.
Video creation and sharing app TikTok originated from TikTok and similarly gained traction thanks to short videos and livestreams. Hitting 600 million MAUs in 2021, it has brought video marketing into the mainstream.
These homegrown platforms have capitalized on the unique needs of Chinese consumers not addressed by the likes of Facebook and Instagram which face restrictions in China. Global companies must incorporate them when activating in this market.
User Analysis and Engagement Benchmarks
WeChat maintains an extensive reach across geographies and demographics in China. 53% of its users are based in Tier 1 and 2 cities, while lower-tier cities account for 47%. Those aged 20-30 form the largest share at 40%, followed by 31-40 year olds at 30%. Usage is also split evenly between genders.
In contrast, Xiaohongshu’s appeal lies strongly with females from higher tier cities between 18-35 years old, forming 75% of users.
On TikTok, 42% of users are between 21-30 years old. Like Xiaohongshu, females drive most of TikTok’s growth at nearly 60% of its user base. Beyond Tier 1 cities, penetration in lower tiers has increased significantly.
Engagement rates vary accordingly. On WeChat, the average click-through rate (CTR) for official brand accounts is around 3-5%. Top-performing Xiaohongshu shopping guides achieve over 100,000 views with 30% CTRs. For TikTok and TikTok influencers, videos can hit view rates exceeding 6-7%.
Understanding such metrics enables brands to set benchmarks in reaching and resonating with target consumers on each platform. Marketers must tailor content strategies and KPIs based on channel strengths and audience preferences.
Key Differences Between the Platforms
Despite some overlapping user bases, WeChat, Xiaohongshu and TikTok possess distinct positioning catering to diverse needs.
A social-centric recommendation engine. Separate algorithms for workdays versus leisure time. Work-related content recommended during weekdays, leisure, news and food & lifestyle content promoted nights and weekends. Post timing depends on your business type.
Higher income and purchasing power per user compared to other platforms. In 2024, more traffic support for professional content creators expected.
Higher chance of being featured if friends like and engage with your posts. Having influencers and industry contacts in your social graph helps increase visibility of short videos via likes and comments. Their early content seeds the recommendation algorithm.
Xiaohongshu
High-quality, helpful content in the form of reviews and notes drive traction. Building a reputation for insightful writing is key before promoting products. Precise use of keywords and expressions critical. Captivating visuals in covers a must. Find proven examples to model writing and content structure.
TikTok
High risk, high reward environment. Without significant skills and budget unsustainable. But potential for runaway viral success if content resonates. Platform reach extends beyond immediate social circle. One hit piece can gain nationwide fame.
Nuanced platform understanding is vital. WeChat leverages social connections and income. Xiaohongshu values community trust and help content. TikTok’s algorithm prizes entertainment and trends. Brands must play to channel strengths while crafting distinctive content.
Introducing Relevant Marketing Tools
To activate effectively on these platforms, marketers need to utilize built-in tools tailored to each channel:
- WeChat Workbench – content management platform with integrated analytics
- WeCom – enterprise WeChat solution enabling employee account management
- Xiaohongshu Brand Center – central hub for managing official brand presence
- Xiaohongshu Ads Manager – create and monitor advertising campaigns
- TikTok Marketing Assistant – analyze performance data and optimize content strategy
Additional tools like monitoring software, influencer marketing platforms and paid boosting through app advertising inventory must also be continually optimized based on budgets and overall objectives.
Future Outlook on Social Media Marketing in China
China’s digital landscape will continue evolving at breakneck speed. On the consumer side, further growth in rural areas will expand target audiences. More users will also come online across older demographics as digital penetration increases nationwide.
On the technology front, disruption will emerge from upstarts and new functionalities like live commerce from incumbent giants. Mini programs and virtual influencers are just some of the latest trends with immense potential.
But for all the change, brands must focus on fundamentals in content and community building to drive meaningful engagement. User-generated content and collaborations will only grow as trust in influencer recommendations keeps rising. Short video and livestreaming will assume a greater share given mobile-first consumption habits.
Finally, the integration between social media and e-commerce will tighten. As consumers expect seamless, engaging journeys from discovery to purchase, platforms enabling that stand to gain the most.
The keys to success will hinge on crafting differentiated, localized content that resonates culturally and emotionally with audiences. Marketers who can balance this human touch with data-driven precision will sustain competitive advantage.
Conclusion and Recommendations
The Chinese social media landscape presents vast opportunities to engage millions of potential consumers for brands tailored to local nuances. With WeChat serving as the foundation integrating messaging, content and commerce, marketers can target different objectives across Xiaohongshu forcommunity building and TikTok for entertainment-driven promotion.
It is imperative for brands in China to have an official presence on all three platforms – absence on any signals lost chances to connect. By leveraging complementary strengths across WeChat, Xiaohongshu and TikTok, backed by analytics tools and advertising, brands can drive well-rounded awareness, consideration, conversion and advocacy. A patient, iterative approach balancing creativity with performance stands to yield the best returns.